Returns, Refunds & Damage
We offer a 7 day full refund (excluding the shipping & Return costs) on all items when returned in Perfect condition and in their original packaging.
Items that are returned after 7 days of delivery, items that have been used in any way and are excluding their original packaging, will be liable for a 25% restocking fee. This will be down to A Place In The Garden's discretion.
Sometimes when buying online, we all buy items that are too big or small. If this is the case, don't panic, just give us a call on 01403 864866 and we will be able to arrange an exchange for you.
Please check all items upon delivery. If there is any damage, this needs to be reported to A Place In The Garden within 48hrs of delivery. If the item has not been checked within this time A Place In The Garden cannot refund / replace the items.